Learn More About Our Public Adjusters

Claim Concepts Florida Public Adjuster Greg Roover

Greg Roover, Public Adjuster – FL Lic. P017831

Greg Roover, the founder of Claim Concepts first got the itch to become a Public Adjuster or Private adjuster after being a victim himself of the Northridge Earthquake where his family business employed a public adjuster that eventually recovered them 10X what the insurance company first offered!  He realized then, that he wanted to be able to help people in the same way.  Knowing where he wanted to eventually be, Greg strategically began his career receiving training and experience working for the big insurance companies as an Independent Insurance Adjuster and NFIP Certified Flood Adjuster.  After many years of gathering loads of experience working for the other side, he then obtained his Florida Public Adjuster License and began assisting policyholders in the same way his family was once helped.  This insider knowledge of once working for the big insurance companies has helped numerous clients of Claim Concepts recover claim settlements that are far above their expectations.  Aside from all of his vast adjusting experience, Greg is also a Certified Insurance Appraiser / Umpire as well as a licensed Florida Home Inspector & Mold Assessor.  Combining all of this knowledge and experience has been instrumental in ensuring that each and every one of our clients recover the settlement that they rightfully deserve.

“You have my 100% commitment that we will relentlessly fight to get you every last dollar that you deserve for your claim.  You will not find a team with more passion for helping people than the team at Claim Concepts!” -Greg Roover, PA and President of Claim Concepts


Claim Concepts Florida Public Adjuster Eric Thomas

Morgan “Eric” Thomas, Public Adjuster – FL Lic. A263869

Eric Thomas began his insurance claims career in 1989 as an Independent Adjuster and worked his way up to becoming a General Adjuster for a large Independent Adjusting Company.  During his time with this Adjusting Firm, Eric was a Large Loss Adjuster who handled homeowners and commercial property insurance claims.  He was also responsible for supervising several other independent adjusters handling homeowners insurance claims.  In 2001, Eric transitioned from the adjusting of insurance claims to the construction side of the business.  He worked as the General Manager for a Large Insurance Restoration Contractor and was responsible for overseeing: Estimating, Sub-Contractors, Field Supervisors and maintaining relations with over 15 Florida Insurance Companies which they did work as preferred vendors for.  Applying all of his past experience and knowledge of claims and construction makes Eric an obvious fit for our firm and for the Public Adjusting industry as a whole.  He is an invaluable asset that will certainly benefit all of our Clients.

 

 


Claim Concepts Florida Public Adjuster Jesse Oteri

Jesse Steven Oteri, Public Adjuster – FL Lic. W458342

Jesse Oteri grew has been around construction his entire life as his father is a builder.  By the time he was 15 years old, he had assisted his father in building 3 of their family homes.  After working with his father in construction for several years, he followed his passion for anything with an engine and went on to have an impressive career in the custom automobile and motorcycle metal fabrication business.
As Gregs’ Son-In-Law, Jesse has helped out at Claim Concepts in one way or another since the early years.  As the firm experienced rapid growth, it became obvious that it was time for Jesse to get his license and come on board as a Public Adjuster, and he has not looked back since.  
Utilizing his past experience in the automotive business, it was a natural fit for Jesse to be our lead adjuster for Boat, RV, and Exotic Vehicle Claims.  Jesse continues to be an amazing asset for Claim Concepts and has helped numerous clients recover the settlements that they deserve.  

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What our clients say…

  • Rick P. AvatarRick P.

    Eric & Jesse were great to work with. They were very efficient and kept us updated though out the entire process. They were able to negotiate a satisfactory settlement. Thank you Claims Concepts (Eric/Jesse) for all your help!! I highly recommend Claim Concepts if you ever need a Public Adjuster. - 10/23/2018 

    Sidra AvatarSidra

    Greg was super help in guiding me when I called with my frustration of not getting things done with my insurance company. Even though Greg does not practice in Virginia but he was super nice to guide me by spending 20-30 minutes and because of his guidance I was able to get things resolved and I am very happy now. Thank you so much, Greg! - 6/20/2020 

    Sandi D. AvatarSandi D.

    We had some problems with checks from the bank from a insurance claim...Greg helped us through this gregarious process! We will go back to him in the event we need a private adjuster! He is great and professional! - 10/23/2017 

  • Marilyn P. AvatarMarilyn P.

    We had a water leak in our house. We called insurance and they send an appraisal guy to determine the damaged. What a bad experience when he gave me instructions of what to do taking pictures forward to him etc. When the insurance final the case they send us a check for much less to cover all the damage.We found Greg Hoover, He response immediately and guides us in what to to do. He fought for us with the insurance company and we get exactly He told us in his appraisal. Highly recommended him. Very professional - 10/23/2017 

    Jadon t. AvatarJadon t.

    These guys are amazing they will fight for you and make sure even after they're done with their job they still answer questions for you in regards to your insurance claim. I've been battling back-and-forth with my mortgage company trying to release my funds and Eric has been amazing still helping me even though his job has been done. Greg and Eric are an awesome team if I ever need a public adjuster again they will be my number one guys to call no hesitation! - 10/23/2017 

    Fred L. AvatarFred L.

    Greg was most helpful and with his hard work assisted us in dealing with a very difficult insurance company and getting results.

    Thanks much Greg. Did a great job - 6/19/2017 

If you are looking for a Public Adjuster Near Me, you came to the right place. Our Florida Public Adjusters represent Policyholders Statewide, including but not limited to the following areas:

Florida Panhandle, Bay County, Washington County, Holmes County, Jackson County, Calhoun County, Gulf County, Franklin County, Liberty County, Gadsden County, Wakulla County, Leon County, Panama City, Panama City Beach, Marianna, Port Saint Joe, Apalachicola, Blountstown, Tallahassee, Mexico Beach, Callaway, Chattahoochee, Lynn Haven, South Florida, Central Florida, Northern Florida, Southwest Florida, West Florida, Palm Beach County, Martin County, St Lucie County, Broward County, Okeechobee County, Brevard County, Glades County, Indian River County, Lee County, Dade County, Boca Raton, Jupiter, Palm Beach Gardens, West Palm Beach, Wellington, Boynton Beach, Lake Worth, Hobe Sound, Stuart, Palm City, Juno Beach, North Palm Beach, Royal Palm Beach, Singer Island, Riviera Beach, Collier County, Charlotte County, Palm Bay, Melbourne, Vero Beach, Cape Coral, Fort Myers, Orange County, Orlando, Port Saint Lucie, Weston, Delray Beach, Kissimmee, Fort Pierce, Greenacres