Learn More About Our Public Adjusters

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Claim Concepts is a Boutique Public Adjusting Firm that exclusively represents home and business owners throughout the claim process.  Our team of seasoned Public Adjusters include former Insurance Company Adjuster, Restoration Contractors, Home Inspectors, and mold assessors with over 5 decades of experience in the claims industry.  With real experience, you get real results.  
There is nothing more valuable to a Professional Services Firm than having past clients leave reviews.  How is it that a small boutique firm like ours has obtained as many or more 5-Star reviews than our competition that may handle 2x as many claims as us?  It is likely due to our philosophy, we know that if we provide 5-Star Service and obtain 5-Star results, we can be certain that we will receive 5-Star reviews and thrive as a business for years to come. 

Complimentary Claim Review with a Public Adjuster!

Claim Concepts Florida Public Adjuster Greg Roover
Greg Roover, Public Adjuster – FL Lic. P017831

Greg Roover, the founder of Claim Concepts first got the itch to become a Public Adjuster or Private adjuster after being a victim himself of the Northridge Earthquake where his family business employed a public adjuster that eventually recovered them 10X what the insurance company first offered!  He realized then, that he wanted to be able to help people in the same way.  Knowing where he wanted to eventually be, Greg strategically began his career receiving training and experience working for the big insurance companies as an Independent Insurance Adjuster and NFIP Certified Flood Adjuster.  After many years of gathering loads of experience working for the other side, he then obtained his Florida Public Adjuster License and began assisting policyholders in the same way his family was once helped.  This insider knowledge of once working for the big insurance companies has helped numerous clients of Claim Concepts recover claim settlements that are far above their expectations.  Aside from all of his vast adjusting experience, Greg is also a Certified Insurance Appraiser / Umpire as well as a licensed Florida Home Inspector & Mold Assessor.  Combining all of this knowledge and experience has been instrumental in ensuring that each and every one of our clients recover the settlement that they rightfully deserve.

“You have my 100% commitment that we will relentlessly fight to get you every last dollar that you deserve for your claim.  You will not find a team with more passion for helping people than the team at Claim Concepts!” -Greg Roover, PA and President of Claim Concepts

Claim Concepts Florida Public Adjuster Greg Roover
Greg Roover, Public Adjuster – FL Lic. P017831

Greg Roover, the founder of Claim Concepts first got the itch to become a Public Adjuster or Private adjuster after being a victim himself of the Northridge Earthquake where his family business employed a public adjuster that eventually recovered them 10X what the insurance company first offered!  He realized then, that he wanted to be able to help people in the same way.  Knowing where he wanted to eventually be, Greg strategically began his career receiving training and experience working for the big insurance companies as an Independent Insurance Adjuster and NFIP Certified Flood Adjuster.  After many years of gathering loads of experience working for the other side, he then obtained his Florida Public Adjuster License and began assisting policyholders in the same way his family was once helped.  This insider knowledge of once working for the big insurance companies has helped numerous clients of Claim Concepts recover claim settlements that are far above their expectations.  Aside from all of his vast adjusting experience, Greg is also a Certified Insurance Appraiser / Umpire as well as a licensed Florida Home Inspector & Mold Assessor.  Combining all of this knowledge and experience has been instrumental in ensuring that each and every one of our clients recover the settlement that they rightfully deserve.

“You have my 100% commitment that we will relentlessly fight to get you every last dollar that you deserve for your claim.  You will not find a team with more passion for helping people than the team at Claim Concepts!” -Greg Roover, PA and President of Claim Concepts

Morgan “Eric” Thomas, Public Adjuster – FL Lic. A263869

Eric Thomas began his insurance claims career in 1989 as an Independent Adjuster and worked his way up to becoming a General Adjuster for a large Independent Adjusting Company.  During his time with this Adjusting Firm, Eric was a Large Loss Adjuster who handled homeowners and commercial property insurance claims.  He was also responsible for supervising several other independent adjusters handling homeowners insurance claims.  In 2001, Eric transitioned from the adjusting of insurance claims to the construction side of the business.  He worked as the General Manager for a Large Insurance Restoration Contractor and was responsible for overseeing: Estimating, Sub-Contractors, Field Supervisors and maintaining relations with over 15 Florida Insurance Companies which they did work as preferred vendors for.  Applying all of his past experience and knowledge of claims and construction makes Eric an obvious fit for our firm and for the Public Adjusting industry as a whole.  He is an invaluable asset that will certainly benefit all of our Clients.

Morgan “Eric” Thomas, Public Adjuster – FL Lic. A263869

Eric Thomas began his insurance claims career in 1989 as an Independent Adjuster and worked his way up to becoming a General Adjuster for a large Independent Adjusting Company.  During his time with this Adjusting Firm, Eric was a Large Loss Adjuster who handled homeowners and commercial property insurance claims.  He was also responsible for supervising several other independent adjusters handling homeowners insurance claims.  In 2001, Eric transitioned from the adjusting of insurance claims to the construction side of the business.  He worked as the General Manager for a Large Insurance Restoration Contractor and was responsible for overseeing: Estimating, Sub-Contractors, Field Supervisors and maintaining relations with over 15 Florida Insurance Companies which they did work as preferred vendors for.  Applying all of his past experience and knowledge of claims and construction makes Eric an obvious fit for our firm and for the Public Adjusting industry as a whole.  He is an invaluable asset that will certainly benefit all of our Clients.

Claim Concepts Florida Public Adjuster Jesse Oteri
Jesse Steven Oteri, Public Adjuster – FL Lic. W458342

Jesse Oteri grew has been around construction his entire life as his father is a builder.  By the time he was 15 years old, he had assisted his father in building 3 of their family homes.  After working with his father in construction for several years, he followed his passion for anything with an engine and went on to have an impressive career in the custom automobile and motorcycle metal fabrication business.
As Gregs’ Son-In-Law, Jesse has helped out at Claim Concepts in one way or another since the early years.  As the firm experienced rapid growth, it became obvious that it was time for Jesse to get his license and come on board as a Public Adjuster, and he has not looked back since.  Utilizing his past experience in the automotive business, it was a natural fit for Jesse to be our lead adjuster for Boat, RV, and Exotic Vehicle Claims along with handling homeowners and commercial property damage claims.  Mr. Oteri has achieved his Xactimate Level 2 Certification which is a level not obtained by many public adjusters.  Jesse continues to be an amazing asset for Claim Concepts and has helped numerous clients recover the settlements that they deserve.  

Claim Concepts Florida Public Adjuster Jesse Oteri
Jesse Steven Oteri, Public Adjuster – FL Lic. W458342

Jesse Oteri grew has been around construction his entire life as his father is a builder.  By the time he was 15 years old, he had assisted his father in building 3 of their family homes.  After working with his father in construction for several years, he followed his passion for anything with an engine and went on to have an impressive career in the custom automobile and motorcycle metal fabrication business.
As Gregs’ Son-In-Law, Jesse has helped out at Claim Concepts in one way or another since the early years.  As the firm experienced rapid growth, it became obvious that it was time for Jesse to get his license and come on board as a Public Adjuster, and he has not looked back since.  Utilizing his past experience in the automotive business, it was a natural fit for Jesse to be our lead adjuster for Boat, RV, and Exotic Vehicle Claims.  Jesse continues to be an amazing asset for Claim Concepts and has helped numerous clients recover the settlements that they deserve.  

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Ask a Public Adjuster...

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Getting started is easy

Number One

SCHEDULE FREE CLAIM CONSULTATION

Speak to one of our seasoned Public Adjusters. Our team members will discuss your situation in detail and review any claim documents that you have available.

Number Two

RECEIVE OVERVIEW /OPINION

Upon reviewing your current situation, we will strategize with you on your recommended next steps to ensure your claim is moving toward a fair resolution.

Number Three

WE GO TO WORK ON YOUR BEHALF

Every claim is unique and will be handled as such. In most cases, once we are engaged we will schedule a meeting at the loss for us to inspect and document all of your damages.