Looking for help with a Condo Claim?
It is all too common to see a condo unit owner’s hot water heater or toilet leak through the night causing damage to not only their own unit but to the neighboring units and several units below them. The problem is, “Who owes what and to whom?”
As State Licensed Public Insurance Adjusters, we receive many phone calls from policyholders that have experienced a loss to their property and need help with their Condo Insurance Claim. There is not one answer for everyone as there are many different policies and every situation is unique. When it comes to Condo Insurance Claims there are several questions that often arise. Here are some examples:
1. “The damages to my Condo were caused by my neighbor, so they should pay for the damages, right?”
The answer is ‘possibly’. As far as insurance goes, if you have your own insurance policy that policy should compensate you for the loss. It is common for your insurance company to gather all of the information about the responsible party and at their own discretion they may go to the responsible party and attempt to subrogate (recover) the losses from the responsible party. They will typically choose to subrogate for a Condo Claim when they feel that a party was negligent and the loss occurred due to this negligence.
2. “I have insurance through my association and they will take care of my Condo Claim, right?”
Unfortunately many people misunderstand what the association master policy will cover. They should cover anything behind your drywall and the drywall itself. As far as flooring, cabinetry, bathroom & kitchen cabinetry, texture and paint as well as many other items, your personal insurance policy should cover those items. As you can see, the bulk of the damages are your responsibility and not the associations. It is very risky to go without insurance on a condo.
3. “I don’t think that my insurance company gave me enough money for my Condo Claim. Can you help?”
YES. That is exactly what a good licensed Public Adjuster in Florida can help you with. Unfortunately, most insurance companies clearly understand that the claims department is not a profit center. The adjusters that they send to your house are paid and trained by the insurance company, whose interest do they really have at heart? I am not saying they are bad people but I can tell you that on a regular basis we are able to assist our clients in recovering Multiples of what the insurance company originally offered.
For more information on How we can help you with your Condo Insurance Claim problems call (800) 801-2099