Palm Beach County Fire Damage Claim way Underpaid by Insurance Company

Public Claims Adjuster recovers additional $50,665.00 for Jupiter Florida Policyholder!

Florida Public Adjuster in Jupiter helps with claim and recovers much larger settlement than originally offered.

Dryer Fire put out by fire sprinkler system. Home suffers damages due to Fire, Smoke & Water

It was a newer building that luckily had fire sprinklers installed.  The fire damage claim was due to a faulty clothes dryer and was apparently put out rather quickly by the fire sprinkler system.  The actual fire damage was minimal, however, the ensuing water loss and smoke damage were not.

We were called out to meet with the insured soon after he met with the insurance companies adjuster at the property.  At this point, he did not know what they were going to do but he did not feel comfortable with his adjuster and suspected there would be problems in the future.  After interviewing several public adjustershe retained our firm to assist him with this claim. 

When the offer finally came in, it was for $9323.45.  This was shockingly below what a reasonable offer would have been.  I immediately contacted the insurance company and informed them that this must have been a mistake as you didn’t have to have extensive experience to see that this was way below a reasonable number.  They contacted the adjuster to discuss the loss and then actually refused to meet with us at the property stating that the adjuster was confident in their estimate.

…In the end, Mr. Roover got us more than six times the amount of money the insurance company originally offered… – Herold Hinds, Jupiter Florida.

We immediately invoked the Appraisal Provision of the policy.  Upon them naming their appraiser and agreeing to an Umpire, I met with the appraiser at the property.  He looked at me with a bit of a grin and said, “I think this guy left off a bunch of stuff”.  After going back and forth with their appraiser he was willing to settle the claim for $45,000 which is almost 5X their original offer and this is from their own appraiser!  As much as that was now what I would consider a ‘reasonable’ offer it was still not satisfactory.  We agreed to disagree and bring in an independent umpire to settle the dispute.  The umpire agreed it was still too low and awarded $59,989.00 for this loss.  That was a 642% increase over their original offer that they were not willing to budge from.

Needless to say, we now have a very happy client that has already referred us to a friend and family.  He wrote a very nice testimonial as well that can read by clicking the link.

I always recommend bringing in a Public Adjuster at the beginning of the claim process as it can help avoid potential pitfalls and in a case such as this one, it may have shaved off a couple of months of waiting.

FREE CLAIM REVIEW with a Florida Public Adjuster – Call: 800-801-2099.

 Whatever you do, do not settle for less than you deserve.  You pay your full premium and in the event of a loss, you should recover your full settlement.

Free Claim Review With a Florida Public Adjuster

What our clients say…

  • Alexis B. AvatarAlexis B.

    After not getting any help from my home insurance company, I learned from a colleague about an public adjuster and what they do. I hired Claims Concept and they were a big help and a crucial part in my case. Eventually, I had to hire an attorney and won my case (14 months later). It was a long process and lots of stress but totally worth it. The guys at Claims Concept know what they are doing and I would recommend. - 10/02/2019 

    Tyler F. AvatarTyler F.

    Chris and his colleagues worked tirelessly to get my claim taken care of.They are the best insurance company I have ever worked with. I truly appreciated the time he took to explain my policy to me and the steps we needed to take to complete my claim.I will highly recommend them. - 10/02/2019 

    Karen K. AvatarKaren K.

    Eric and Greg were very responsive and knowledgeable and guided our Association through the insurance claim process. - 10/02/2019 

  • Nancy F. AvatarNancy F.

    Due to a water pipe leak in between my first and second floor bathrooms, I sustained quite a bit of damage. All I knew to do was to contact my insurance company. They sent out a claims adjuster who looked at the obvious damage and created a claim that just fell short of my deductible. When looking for a company to repair the damage, it was becoming apparent that the damage could be more significant than originally quoted by the claims adjuster. That is when it was brought to my attention that there was someone out there who could support those findings and have my best interest in mind. That's when I found Claims Concepts. I had no idea that this type of business even existed. Insurance companies can be a bit intimidating, especially if you're not in the construction business. I called Claims Concepts and worked with Greg, who substantiated the information that there was more damage than the adjuster quoted. He took over from that point on and worked on my behalf with my insurance company, to make sure that all damages were properly covered. - 10/23/2017 

    Karen K. AvatarKaren K.

    Eric and Greg were very responsive and knowledgeable and guided our Association through the insurance claim process. - 1/23/2019 

    Mark L. AvatarMark L.

    claim concepts did an excellent job for me. the insurance company didn't want to pay anything for damages. greg procured enough money to fix my house. - 4/19/2018 

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