FREE DAMAGE CLAIM CONSULTATION!

Looking for a DeKalb County Public Adjuster to Help You?​

Our team of licensed & seasoned DeKalb County Public Adjusters know how to properly investigate, estimate and ultimately recover the maximum claim settlement for even the most complex of residential and commercial insurance claims.  Relying on our teams’ past experience as Insurance Company Adjusters, Insurance Restoration Contractors, & Mold Inspectors with over 50 years of experience in the claims industry, you will not find a more experienced, capable, and passionate team to entrust your insurance claim with. 

Over 100 5-Star Reviews from Past Clients!

When should you hire a DeKalb County Public Adjuster?

Georgia Public Adjuster in DeKalb County help with claims throughout all of the Metro Atlanta Area

If you are located in DeKalb County and looking for help with you insurance claim, you are in the right place.  

We know first hand that dealing with an insurance claim after suffering a loss to your property can be challenging, both financially and emotionally.  In the event that your home or business suffers damage due to: Fire, Water, Frozen Pipes, Lightning, Wind, Hail, Tornado, Vandalism, or even a Hurricane, We Can Help Guide You Through The Process to ensure you recover a fair and equitable outcome! 

Call 800-801-2099 and speak with one of our DeKalb County Public Adjusters today.

Our team of licensed & seasoned DeKalb County Public Adjusters know how to properly investigate, estimate and ultimately recover the maximum benefits available under the insurance policy for even the most complex of residential and commercial insurance claims.  Relying on our teams’ past experience as Insurance Company Adjusters, Insurance Restoration Contractors, & Mold Inspectors with over 50 years of experience in the claims industry, you will not find a more experienced, capable, and passionate team to entrust your insurance claim with. 

When you file an insurance claim, your insurance company is going to send out an adjuster that they pay and have trained to handle the claims on their behalf. As a result, they work for the insurance company, NOT you. On the other hand, we are Public Adjusters and we have a much different role than the adjuster sent by your insurance company. As your private or Public Adjuster in DeKalb County, we are hired by and work directly for you, the policyholder.  As a result, we will exclusively represent your best interests throughout the claim process. We will guide and assist you in recovering the full & proper settlement for your loss. Every claim is unique and will be handled as such. 

As your Licensed DeKalb County Public Adjuster we will often do some if not all of the following for you:
  1. Investigate the loss to determine cause and origin while evaluating damages.
  2. Review your policy to determine coverage of the claims.
  3. Document the damages which typically includes a 3D scan of the property.
  4. Prepare a detailed Building Damage Valuation Estimate.
  5. Meet with the insurance company representatives to discuss the loss and scope of the damage.
  6. Attempt to reach a fair settlement with the insurance company adjuster.
  7. If needed, we will assist you through the Appraisal or Mediation Process either with one of our adjusters or with an outside expert which is determined on a case by case basis.
  8. We will be there with you through the entire claim process to guide you and your claim to a satisfactory settlement.

We have a Licensed Georgia Public Adjuster in DeKalb County ready to assist you with the handling of your insurance claim. We work strictly on a contingency basis, we only get paid when you get paid. You don’t have to go through this alone, we are the experts to help guide you through this process.  Don’t settle for less, if you are anywhere in Metro Atlanta Area we can help with your insurance claim.

Our DeKalb County Public Adjusters are ready to assist with Public Adjuster in DeKalb County Georgia, servicing the Metro Atlanta Area your insurance claim in all DeKalb County Cities including but not limited to: Dunwoody, Decatur, Stone Mountain, Brookhaven, Scottdale, Stonecrest, Gresham Park, & Pine LakeCall 800-801-2099 for your complimentary claim review with one of our Licensed Georgia Public Adjusters.

Don’t settle for less than you deserve!  Our team of DeKalb County Public Adjusters will fight for you!

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Meet Our Leadership Team at Claim Concepts

Our Commitment

At Claim Concepts, Eric and Greg embody the epitome of professional excellence, seamlessly intertwined with a profound personal commitment and a fiery passion that sets them apart. Their unique journeys reflect our company’s commitment to defining, genuinely understanding, and advocating for our clients. With Claim Concepts, you’re hiring experts and gaining partners who will tirelessly ensure your rights and interests are protected and fairly served.

Greg Roover

Greg Roover - Owner and Public Adjuster at Claim Concepts: Leading the Way in Insurance Claims Assistance
Owner/Public Adjuster

Inspired by Personal Experience

Greg’s path to becoming a Public Adjuster was deeply personal. The Northridge Earthquake was a turning point, where his family’s experience with a public adjuster opened his eyes to the profound impact of this role. Greg embarked on a strategic career journey, motivated by a desire to help others as his family was helped. He honed his skills working for prominent insurance companies as an independent insurance adjuster and NFIP-certified flood adjuster. 

In 2008, Greg’s vision came to fruition with the founding of Claim Concepts. His insider knowledge, gained from years within the industry, and his passion for aiding others have been instrumental in the company’s success. Greg’s expertise is not just in his impressive resume but in the countless testimonials from those he has aided, reflecting his dedication to securing the rightful settlements for our clients.

Greg's Expertise Backed by Industry Accreditations

Morgan "Eric" Thomas

Morgan - Your Trusted Public Adjuster at Claim Concepts
Public Adjuster

From Adjuster to Advocate

Eric’s journey in the insurance world began in 1989, marking the start of a career defined by expertise and dedication. Fresh out of college, he jumped into the role of an independent adjuster, swiftly advancing to a general adjuster position at a major firm. There, Eric specialized in complex homeowners and commercial property insurance claims, showcasing his skill in navigating intricate scenarios. 

In 2001, his career took a pivotal turn towards the construction aspect of insurance. As the General Manager for a renowned Insurance Restoration Contractor, Eric oversaw everything from estimating to maintaining vital relationships with insurance companies. His profound understanding of insurance and construction led him to Claim Concepts, where he now thrives as a Public Adjuster. His unparalleled insight has been crucial in ensuring that our clients receive the settlements they genuinely deserve

Eric's Expertise Backed by Industry Accreditations

Begin Your Hassle-Free Damage Claim Journey Today with Our Expert Support

4 EASY STEPS TO FILE A DAMAGE CLAIM WITH US

Our team of experienced insurance professionals has developed a proactive claim management strategy & process to help you receive the proper settlement that you need and deserve. We understand that proving your claim can be a daunting and time-consuming, and we are here to alleviate that burden for you. Our goal is to make this process as seamless and stress-free as possible for you while ensuring that you recover the full and proper settlement for your loss.

STEP 1 - Complimentary Consultation

We invite you to speak with one of our professional Public Insurance Adjusters about your situation. Our team will carefully review your policy, claim-related documents, and the extent of your damages. Based on our thorough evaluation, we will then offer our professional opinion on the best course of action for your specific circumstances.

STEP 2 - We Go To Work On Your Behalf

Our team of experienced public adjusters is dedicated to thoroughly documenting every aspect of your claim. We understand the importance of utilizing advanced technologies, such as 360 photography, thermal imaging, and moisture detection equipment, to fully capture all damages. This meticulous process ensures that we have a comprehensive record of all losses incurred. We will then prepare a detailed estimate, utilizing industry-standard estimating software, and assist you in creating an inventory of damaged personal property.

STEP 3 - Path Toward Settlement

Upon your approval, we will submit the estimate along with any supporting documentation to the insurance company on your behalf.  We will always protect your interests and ensure that you comply with all of your post-loss obligations provided within the policy.

STEP 4 - Settlement

We will keep you in the loop and present any offers made by the insurance company.  We will only accept settlement offers with your approval. 

GOT QUESTIONS? WE HAVE ANSWERS

Peace of mind! We are here to represent you and your interest in the claim. Unfortunately, insurance companies often times deny claims that should be paid or do not pay enough money on a covered claim. This is not always the case and even when it is it may not be intentional. I know that most adjusters have the best of intentions but sometimes they may be inexperienced or simply trained to see things one way, the way the big insurance company wants it to be seen. As Public Adjusters our number one job is to get you the largest settlement available to you under your policy with the insurance company.

NO. By state law we as Public Adjusters are not allowed to represent the insurance companies. We can only represent the insuring public.

The public adjuster is employed by you, the insured. Their function is to represent your interests and ensure that you recover the proper settlement for all of your losses per the terms of your insurance policy. The insurance company’s adjuster works for the insurance company and is responsible to protect their interests throughout the claim.

Public Adjusters typically work on a contingency basis which equals a small percentage of any money recovered by the insurance company.

NO! This is NOT required under any policy that I have seen to date and I do not recommend it.  In the event of a loss it is best to employ a Reputable Public Adjuster that knows what the policy will cover and what it takes to get your property back to its pre-loss condition. Many contractors will provide you with a competitive bid to make repairs but not necessarily get your property back to its pre-loss condition.

No.   In most cases we can reopen your file with a supplemental claim. There are many factors involved. Give us a call and we will be happy to offer you a free claim consultation.

Not necessarily.  It is not recommended to file a claim every time you spill a glass of water as you may become classified as a nuisance claim maker. Property insurance is typically rated based on your area which is why all homeowner rates increased in Florida after the hurricanes, whether you filed a claim or not. The risk is more related to the area where your property is located and in commercial situations the use of the property.  However, it is known that there are databases where claim activity is logged and each insurance company may have their own stipulations based on claim activity of the individual or the property.  Ultimately, you buy insurance to protect you in the time of a loss.  If you are debating whether you should file a claim or not, please feel free to call and speak with one of our Public Adjusters about your particular situation, we are always happy to help.

Do not do anything before having a qualified Public Adjuster or Attorney take a look at your file. Depending on the way everything is written you may be agreeing to their offer by depositing the check. We do not charge anything to come out and evaluate your particular situation.