Hail Damage Claim in Okeechobee Florida – Slightly underpaid?

On April 24th, 2011 Okeechobee Florida had a hail storm that caused many Hail Damage Claims.

We had the pleasure of working with a very sweet couple that lived in a mobile home park that was in the unfortunate path of this severe storm system.  They were out of town at the time of the loss but a caring neighbor took care of fixing a broken window and further explained to them the damages that they saw at the home.  The homeowner then did what most would do and called their insurance company to report their hail damage claim.

Not long after filing the claim they received a letter showing that the claim was only for $90 which was below their deductible so there would be no payment being made.  The homeowner then called and asked if another adjuster could come by as they believed there was more damage than that, the answer they were given very much shocked me, they told him that they did not have an adjuster available in the area.

hail damage to shingle roof

Public Adjusters Help with Hail Damage Claims

On November 10th, 2011 we received a call asking for our assistance.  Upon inspecting the property and hearing his story we were more than happy to get involved as he was clearly not being treated fairly.  Soon thereafter we met with an adjuster and after we presented the missed items to the adjuster received a check for just over $5,200.  This was not a proper payment in our opinion and after voicing this we received an additional check for just over $1600.  This is still not nearly enough for the loss, the justification and repair recommendations were not acceptable to us and we proceeded to request Mediation through the Department of Financial Services.  In mediation we were able to recover an additional $9600.00.

This hail damage claim that originally was accessed at $90 was now over $16,000.00.  Needless to say, this insured was impressed an disappointed at the same time.  The lesson to be learned from a case like this is that a second opinion is always a good idea.  When we where first retained he was really only looking for a couple thousand dollars, he simply did not realize the extent of the damages and if you are not familiar with what to look for it could be very easily missed.

 

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What our clients say…

  • Brent W. AvatarBrent W.

    When you find yourself with such a loss and are unsure of who to trust to help get you back on your feet, look no further than Claim Concepts. It was my first time ever needing to file a claim and knowing who to trust was the biggest concern. I searched numerous adjustors and landed on Claim Concepts. Eric ran the point for my case, but the team concept approach they use is fantastic. Very knowledgeable company and took care of us in a time of need. Honesty, integrity, trustworthy and caring. I would recommend them to anyone in need of such services - 3/13/2020 

    Sidra C. AvatarSidra C.

    Greg was super help in guiding me when I called with my frustration of not getting things done with my insurance company. Even though Greg does not practice in Virginia but he was super nice to guide me by spending 20-30 minutes and because of his guidance I was able to get things resolved and I am very happy now. Thank you so much, Greg! - 4/09/2020 

    Louis S. AvatarLouis S.

    In a rather difficult time, Greg was reassuring, very professional and genuinely interested in our project. We had frequent updates and he saw the situation through to completion. I highly recommend Claim Concepts. - 10/02/2017 

  • cyril s. Avatarcyril s.

    Hiring Claims Concepts was one of the best decisions that my wife and I have made. A remarkable group of good, sincere people with a strong work ethic. They turned a stressful situation into a positive outcome. The only regret we have is not hiring them sooner. We would recommend them without any hesitation. So, to Greg, Eric and Jesse we thank you from the bottom of our hearts! - 10/02/2019 

    Cyn AvatarCyn

    Great service from Claim Concepts, It helped me so much dealing with uncooperative insurence and received what I deserved, Thank you so much Greg! - 10/23/2018 

    Larry G. AvatarLarry G.

    Great company, Greg did a fantastic job! I highly recomend Claim Concepts. - 1/17/2018 

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