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Commercial Property Damage Claim Services By Seasoned Adjuster

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  WE WORK FOR YOU - NOT THE INSURANCE COMPANY.

  WE HAVE A STRATEGIC APPROACH BASED ON DECADES OF EXPERIENCE.

  REAL EXPERIENCE = REAL RESULTS.

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Have You Filed for a Commercial Property Damage Claim?

Commercial property damage claims encompass a wide range of complexities, each unique to the type of business and property affected. The nature of these claims varies significantly, influenced by the specific cause of damage, whether it’s due to Fire, Smoke, Hurricanes, Tornadoes, Plumbing Leaks, Roof Leaks, Sinkholes, Storms, Lightning Strikes, Broken Pipes, Mold Damage, Theft, Vandalism, or other unforeseen events.

Navigating these damage claims requires specialized knowledge and expertise, as each scenario presents its own set of challenges and requirements. Our role as Licensed Public Insurance Adjusters is distinct from that of insurance company adjusters. While they represent the interests of the insurance providers, we are dedicated exclusively to advocating for the policyholder’s interests.

Our expertise lies in understanding the intricacies of various types of commercial property damage and the impact they have on your business. We are committed to ensuring that your claim is handled with the utmost attention to detail, ensuring that you receive the fair and just compensation you deserve. 

Our focus is on your needs and rights as a policyholder, providing you with the support and guidance necessary to navigate the complex landscape of a commercial property damage claim.

Expert Guidance for Diverse Business Claims: From Property Damage to Business Interruption

Commercial Property Damage Claim Representation by Florida Public Adjusters We are here to assist all types of businesses including: Condominium Associations, Building Owners, Real Estate Investors, Landlords, Temples, Churches, Shopping Malls, Strip Malls, Restaurants, Hotel, Motels, Gyms and any other type of property that may have been damaged. 

We can assist with not only the property damage portion of your claim but also with any other losses to your business suffered due to the loss including Business Interruption and Fair Rental Value of your damaged property.

It is always best to hire us as soon as possible. Did you know that there are many things required by you after you suffer a loss and there is a real possibility that if you do not comply with these requirements you may not be able to recover the benefits available to you under your insurance policy. 

As state licensed Public Insurance Adjusters we will review your policy and work with you to achieve the largest claim settlement available under your policy and avoid the inevitable pitfalls that may occur when attempting to handle your own insurance claim. We work strictly on a contingency fee basis.  Therefore, you do not pay us until you get paid from your insurance company. Our fee is only a small percentage of the actual recovered settlement.

commercial property damage claim public adjusters
Commercial Business Gated Off After Hurricane Damage

Why Choose Claim Concepts for Your Commercial Property Damage Claim?

Navigating the complexities of a commercial property damage claim can be a daunting task for any business owner. At Claim Concepts, we understand the intricacies of these claims and are dedicated to ensuring that your business receives the compensation it deserves.

Expertise and Experience: Our team of experienced public adjusters brings a wealth of knowledge in handling commercial property damage claims. We have a proven track record of successfully negotiating with insurance companies, ensuring your claim is not undervalued or overlooked.

Personalized Attention: We know that every commercial property damage claim is unique. That’s why we provide personalized attention to each case, understanding your business’s specific needs and challenges. We aim to minimize the disruption to your operations and help you get back on track as quickly as possible.

We Will Fight For Your Claim: Insurance policies can be complex, and business owners are often unaware of the full extent of coverage they are entitled to. We meticulously review your policy, identify potential compensation areas, and work tirelessly to get you a fair claim.

No Upfront Costs: We operate on a contingency fee basis, which means you don’t pay us anything unless we successfully recover funds for your claim. This approach aligns our interests with yours, ensuring we fully commit to getting you the best possible outcome.

Start Your Recovery Today: Don’t let the stress of a commercial property damage claim hinder your business’s success. Contact Claim Concepts today, and let us take the burden off your shoulders.

With our expertise, dedication, and client-focused approach, we are your trusted partner in navigating the complexities of commercial property damage settlement.

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Meet the Senior Public Adjusters at Claim Concepts

Our Commitment

Greg Roover, SPPA

Senior Professional Public Adjuster, President

Inspired by Personal Experience

Greg’s path to becoming a Public Adjuster was deeply personal. The Northridge Earthquake was a turning point, where his family’s experience with a public adjuster opened his eyes to the profound impact of this role. Greg embarked on a strategic career journey, motivated by a desire to help others as his family was helped. He honed his skills working for insurance companies as an independent insurance adjuster.

In 2006, Greg’s vision came to fruition with the founding of Claim Concepts. His insider knowledge, gained from years within the industry, and his passion for aiding others have been instrumental in the company’s success.

In 2025, Greg earned the Senior Professional Public Adjuster (SPPA) designation from The Institutes, the highest designation available to public adjusters. Awarded only to seasoned professionals who complete a rigorous course of study and examinations, the SPPA reflects Greg’s commitment to mastering every aspect of the claims process on behalf of the policyholders he serves.

Greg’s expertise is not just in his impressive resume but in the countless testimonials from those he has aided, reflecting his dedication to securing the rightful settlements for our clients.

Greg's Expertise Backed by Industry Accreditations

Morgan "Eric" Thomas

Morgan - Your Trusted Public Adjuster at Claim Concepts
Public Adjuster

From Adjuster to Advocate

Eric’s journey in the insurance world began in 1989, marking the start of a career defined by expertise and dedication. Fresh out of college, he jumped into the role of an independent adjuster, swiftly advancing to a general adjuster position at a major firm. There, Eric specialized in complex homeowners and commercial property insurance claims, showcasing his skill in navigating intricate scenarios. 

In 2001, his career took a pivotal turn towards the construction aspect of insurance. As the General Manager for a renowned Insurance Restoration Contractor, Eric oversaw everything from estimating to maintaining vital relationships with insurance companies. His profound understanding of insurance and construction led him to Claim Concepts, where he now thrives as a Public Adjuster. His unparalleled insight has been crucial in ensuring that our clients receive the settlements they genuinely deserve

Eric's Expertise Backed by Industry Accreditations

THE PROCESS

Our Proven Process Built on Precision, Leverage, and the Art of Resolving Complex Claims

Over many years, our team of seasoned professional Public Adjuster have developed a proactive claim management process to ensure our clients receive the proper settlement for their losses. We understand that proving your claim can be a daunting and time-consuming task, and we are here to alleviate that burden for you. Our goal is to make this process as seamless and stress-free as possible for you while ensuring that you recover the full and proper settlement for your loss that you need and deserve.

Step 1 - THE DISCUSSION

 Your Claim, Our Strategy – It all begins with a no-obligation, in-depth review of your claim. We know that by the time most clients reach us, they’ve already experienced confusion, frustration, or a settlement offer that simply didn’t feel right. We will review all claim documentation including estimates, letters, policy, photos, and any other relevant items. We will then work directly with you to map out the most effective path forward. Rest assured that we will only make an offer to work with you if we are confident that we will add value to your claim.

Step 2 - THE EVALUATION

Exhaustive Inspection & Document Review – Once we partner, our team immediately gets to work on your claim. We dive deep into your policy to ensure we fully understand how it applies to your specific loss, while carefully reviewing all existing estimates, photos and documentation. We then conduct an exhaustive, technology-driven inspection of the property using advanced field tools to document every aspect of your loss, ensuring nothing gets overlooked.

Step 3 - THE DEMAND

Estimate Preparation & Submission – We develop a comprehensive, line-item estimate utilizing industry-standard software, subjecting it to a rigorous three-tier review process covering field accuracy, technical precision, and compliance, to ensure nothing is missed. Once completed, we share it with you for your review, input and approval before submitting our entire claim package to the insurance company as The Demand.

Step 4 - THE NEGOTIATIONS

Expert Negotiation, Focused on Your Best Outcome – We stand strong on your behalf, skillfully negotiating for the resolution you need and deserve. When negotiations stall, we don’t back down, we guide you through your available dispute resolution options, to keep your claim moving toward the outcome you deserve.

Step 5 - THE RESOLUTION

Successful Resolution, Your Satisfaction is Key: The final step, this is what everything has been building toward. A fair resolution isn’t just our goal, it’s our standard. Our clients’ outcomes speak for themselves, and yours will too!

CLAIM QUESTIONS? WE HAVE ANSWERS

Peace of mind! We are here to represent you and your interest in the claim. Unfortunately, insurance companies often times deny claims that should be paid or do not pay enough money on a covered claim. This is not always the case and even when it is it may not be intentional. I know that most adjusters have the best of intentions but sometimes they may be inexperienced or simply trained to see things one way, the way the big insurance company wants it to be seen. As Public Adjusters our number one job is to get you the largest settlement available to you under your policy with the insurance company.

NO. Most states have laws stating that Public Adjusters are not allowed to represent the insurance companies. At Claim Concepts, we only represent the insuring public.

The public adjuster is employed by you, the insured. Their function is to represent your interests and ensure that you recover the proper settlement for all of your losses per the terms of your insurance policy. The insurance company’s adjuster works for the insurance company and is responsible to protect their interests throughout the claim.

Public Adjusters typically work on a contingency basis which equals a small percentage of any money recovered by the insurance company.

NO! This is NOT required under any policy that I have seen to date and I do not recommend it.  In the event of a loss it is best to employ a Reputable Public Adjuster that knows what the policy will cover and what it takes to get your property back to its pre-loss condition. Many contractors will provide you with a competitive bid to make repairs but not necessarily get your property back to its pre-loss condition.

Yes!  In most cases we can reopen your file with a supplemental claim. There are many factors involved. Give us a call and we will be happy to offer you a free claim consultation.

Not necessarily.  It is not recommended to file a claim every time you spill a glass of water as you may become classified as a nuisance claim maker. Property insurance is typically rated based on your area which is why all homeowner rates increased in Florida after the hurricanes, whether you filed a claim or not. The risk is more related to the area where your property is located and in commercial situations the use of the property.  However, it is known that there are databases where claim activity is logged and each insurance company may have their own stipulations based on claim activity of the individual or the property.  Ultimately, you buy insurance to protect you in the time of a loss.  If you are debating whether you should file a claim or not, please feel free to call and speak with one of our Public Adjusters about your particular situation, we are always happy to help.

Do not do anything before having a qualified Public Adjuster or Attorney take a look at your file. Depending on the way everything is written you may be agreeing to their offer by depositing the check. Please call our office and speak with one of our Public Adjusters about your particular situation, we are always happy to help in any way we can.