Public Adjuster Testimonials

carlos c. Avatar
carlos c.
10/23/2017 - Google

Greg helped us out through a difficult time with great results. Always kept us informed throughout the process.

Pamela K. Avatar
Pamela K.
10/02/2018 - Google

Greg Eric and Jessie are the nicest guys that you could ever talk to or meet . They help me through the tough times. They're my heroes!!

Michael C. Avatar
Michael C.
6/20/2017 - Facebook

Qualified, fast and and aggressive! What else could you ask for in a stressful situation?

Marilyn P. Avatar
Marilyn P.
10/02/2017 - Google

We had a water leak in our house. We called insurance and they send an appraisal guy to determine the damaged. What a bad experience when he gave me instructions of what to do taking pictures forward to him etc. When the insurance final the case they send us a check for much less to cover all the damage.We found Greg Hoover, He response immediately and guides us in what to to do. He fought for us with the insurance company and we get exactly He told us in his appraisal. Highly recommended him. Very professional

Nancy F. Avatar
Nancy F.
10/23/2017 - Google

Due to a water pipe leak in between my first and second floor bathrooms, I sustained quite a bit of damage. All I knew to do was to contact my insurance company. They sent out a claims adjuster who looked at the obvious damage and created a claim that just fell short of my deductible. When looking for a company to repair the damage, it was becoming apparent that the damage could be more significant than originally quoted by the claims adjuster. That is when it was brought to my attention that there was someone out there who could support those findings and have my best interest in mind. That's when I found Claims Concepts. I had no idea that this type of business even existed. Insurance companies can be a bit intimidating, especially if you're not in the construction business. I called Claims Concepts and worked with Greg, who substantiated the information that there was more damage than the adjuster quoted. He took over from that point on and worked on my behalf with my insurance company, to make sure that all damages were properly covered.

Michael N. Avatar
Michael N.
6/14/2017 - Facebook

Absolutely the Best in the Business. Without their professionalism, expertise, reliability & trustworthiness - we NEVER would've came to an Agreement with our Insurance Company. THANKS GREG ROOVER (ADJUSTER) and all that worked on our behalf.

Willie G. Avatar
Willie G.
10/23/2017 - Google

Great experience working with Greg at Claim Concepts. Insurance company originally paid me $1400 and after getting Claim Concepts involved we recovered an additional $21,500! My only regret is not hiring them sooner as once they got involved I was relieved of all the stress of dealing with the insurance company and clearly they knew exactly what to do. I highly recommend them to anyone with a claim.

Michael M. Avatar
Michael M.
6/09/2019 - Google

Great effort by Greg and Eric . Really did a fine job for us by collecting the amount needed to repair house.

Patrick S. Avatar
Patrick S.
10/02/2019 - Google

These guys are professionals and they get the job done the right way.

Louis S. Avatar
Louis S.
10/23/2017 - Google

In a rather difficult time, Greg was reassuring, very professional and genuinely interested in our project. We had frequent updates and he saw the situation through to completion. I highly recommend Claim Concepts.

none n. Avatar
none n.
10/23/2017 - Google

I dealt with Gregg, he was very professional. My insurance company wanted to give me $11,000. After contacting Gregg, he looked at my policy discovered I was entitled to a lot more things that they didn't pay me for. With his ideas and techniques I got a total of $33,000. Nice Job!

Laura B. Avatar
Laura B.
10/22/2018 - Facebook

Ten Stars all the way!!!Greg and Eric were just what I needed in order to get a fair settlement from my insurance company. They truly care about you and work diligently and quickly to see your claim is settled to your satisfaction. I would highly recommend Claims Concepts. thank you Greg and Eric for all you did for my family

Fred L. Avatar
Fred L.
6/19/2017 - Facebook

Greg was most helpful and with his hard work assisted us in dealing with a very difficult insurance company and getting results.

Thanks much Greg. Did a great job

Poh W. Avatar
Poh W.
10/17/2019 - Google

My house caught on fire in late March 2019. Initially I tried to deal with insurance adjuster myself but it quickly became too much work for me to handle. Fortunately, my boss was in a similar situation and highly recommended me to talk to Claim Concepts. I contacted Greg Roover (the owner), we had a great conversation and contracted CC to be my public adjuster. I met with Eric Thomas (one of Greg’s associates, super friendly and professional) the next day to previewed my burnt house and went over logistic. 4 months later not only did I got my insurance claim approved, Eric managed to get the full insured amount as well. Great Job Claim Concepts! I would highly recommend Claim Concepts especially if you find yourself in a fire or hurricane claim situation.

J M. Avatar
J M.
10/02/2017 - Google

We never thought of hiring a public insurance adjuster to settle a claim before, however, upon getting the run-around from our insurance company due to serious plumbing leaks throughout our home, we are extremely happy we contacted Claim Concepts. Greg Roover and Eric Thomas did a tremendous job for us. We found them extremely professional & knowledgeable in their field. We were told what to expect with regard to settlement timelines and negotiations, and they gave us a thorough & detailed estimate of what we were due based on our property damages. From the beginning to final settlement they handled everything, alleviating us having to follow up and negotiate with our insurance companies representatives and their adjusters. Greg and Eric know their business...and with their help our claim was settled well beyond what our insurer originally offered. Without hesitation, we would call Claim Concepts for any future needs and would highly recommend their service to others. Thank you Claim Concepts!

Bruce S. Avatar
Bruce S.
10/02/2019 - Google

Great company and very personable.

D M. Avatar
D M.
6/02/2020 - Google

Greg and Jessie were very professional and got the job done! Greg was very patient with me while explaining the process and various options to resolve my claim. The final result is certainly more than I would have obtained on my own.

nancey c. Avatar
nancey c.
4/02/2020 - Google

Eric, Greg & Jesse were amazing! Very responsive, professional & freindly. My claim was not a simple cut & dry situation & entailed replacing the ceramic tile throughout my 2400 sq. ft. home. Claim Concepts handled everything from start to finish for me. They procured a great settlement and kept me up to date with all the progress as the claim moved forward.The settlement covered all my repairs plus! I'd highly recommend them to anyone!! Thank you guys for a great experience!

Tyler F. Avatar
Tyler F.
10/02/2019 - Google

Chris and his colleagues worked tirelessly to get my claim taken care of.They are the best insurance company I have ever worked with. I truly appreciated the time he took to explain my policy to me and the steps we needed to take to complete my claim.I will highly recommend them.

Jody D. Avatar
Jody D.
11/22/2019 - Google

We appreciate the hard work that Eric put into our claim. Without Claim Concepts we wouldn't have gotten anything else. Thank you.

Laura M. Avatar
Laura M.
10/02/2019 - Google

Greg and Eric made a terrible situation with my insurance company tolerable. They were able to get a fair loss layout so I can restore my home after slab leaks. Thank you both for all of your help. You guys are great

If you are looking for a Public Adjuster Near Me, you came to the right place. Our Florida Public Adjusters represent Policyholders Statewide, including but not limited to the following areas:

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