We never thought of hiring a public insurance adjuster to settle a claim before, however, upon getting the run-around from our insurance company due to serious plumbing leaks throughout our home, we are extremely happy we contacted Claim Concepts. Greg Roover and Eric Thomas did a tremendous job for us. We found them extremely professional & knowledgeable in their field. We were told what to expect with regard to settlement timelines and negotiations, and they gave us a thorough & detailed estimate of what we were due based on our property damages. From the beginning to final settlement they handled everything, alleviating us having to follow up and negotiate with our insurance companies representatives and their adjusters. Greg and Eric know their business...and with their help our claim was settled well beyond what our insurer originally offered. Without hesitation, we would call Claim Concepts for any future needs and would highly recommend their service to others. Thank you Claim Concepts!
During a very stressful time my mother went through with her house, Greg Roover and Claim Concepts helped take the brunt of work off my shoulders. Nicest guy youll ever meet, extremely helpful. They made it so easy for me and are still there for me if i ever have any questions. Good pick for anyone looking.
Definitely agree with others' comments here. Greg at Claim Concepts is an honest broker. He is not just friendly and reliable-- he is also knowledgeable and hard-working. Even after Greg recognized there was not a "big job" at our home, he spent a lot of time helping us get a complex issue sorted out with our insurance company. Claim Concepts are good people.
I dealt with Gregg, he was very professional. My insurance company wanted to give me $11,000. After contacting Gregg, he looked at my policy discovered I was entitled to a lot more things that they didn't pay me for. With his ideas and techniques I got a total of $33,000. Nice Job!
Hiring Claims Concepts was one of the best decisions that my wife and I have made. A remarkable group of good, sincere people with a strong work ethic. They turned a stressful situation into a positive outcome. The only regret we have is not hiring them sooner. We would recommend them without any hesitation. So, to Greg, Eric and Jesse we thank you from the bottom of our hearts!
I have done a few claims with insurance companies over the years. It's never easy and the insurance company goes in with the upper hand because they do that all day every day. Well we had a claim started and we were made an offer by the insurance company which I thought was a little bit low. I started by doing an internet search for an attorney but they wanted way too high of a % or they just weren't interested. Along the way I came across Claim Concepts and researched a little more about public adjusters. The insurance company sends an adjuster to represent their best interests and so I figured I would give them a shot at representing my best interests like the insurance company had. Since I had already been offered an amount and the insurance company had already cut a check with final payment on it, it would give me a very good idea of whether or not hiring a public adjuster was beneficial or not. In conclusion, Claim Concepts took over the claim and kept me very much in the loop with emails telling me exactly what was going on and where we were in the process. They were very nice and had it ended there and Claim Concepts were not able to get me any more money I would have been satisfied because I knew they had tried every angle to try and get us the money we were owed. Claim Concepts was able to get more than 6 times the amount the insurance company had sent a check for. So, now I am a believer. Not just in a public adjusters, but Claim Concepts public adjusters. I will never deal directly with an insurance company again. Thank you so much Claim Concepts.
We chose Claim Concepts because of their outstanding credentials and experience, and we were not disappointed. Eric was great to work with, and he demonstrated great knowledge and negotiating ability. We are sure we would have received only a small fraction of the insurance settlement that Eric was able to obtain without him. I hope we never need a public adjuster again, but we now know whom to call if we do.
I had direct contact with Eric and Jesse and my experience with both of these professionals was exemplary. I observed a sincere desire on both their parts to assist me in anyway they could to obtain an acceptable settlement from my insurance carrier due to a roof leak resulting in extensive interior damage to one of my rooms as well as to my roof. Whenever I had a question or concern, both Eric and Jesse were there to answer those concerns. I am extremely grateful for their assistance in obtaining the insurance settlement that I received. I recommend Claim Concepts, unequivocally, for anyone in need of Public Adjusters. They are the epitome of professionalism, honesty and integrity.