Claim Assistance

As your Public Adjuster our main service we offer is claim assistance. We handle everything from meeting with adjusters and other insurance company representatives to preparing detailed damage estimates if needed and everything else that is needed to reach the largest settlement available under your policy.

Florida Insurance Claim Mediation Program

What is State of Florida Insurance Claim Mediation Program and how to get the outcome you are seeking. The Florida Department of Financial Services began the Florida Insurance Mediation Program as a way to assist in resolving claim disputes between the Insurance Companies and you, the policyholder.  Here is how it works, first you request [...]

5 Claim Tips from a Florida Public Adjuster

5 Claim Tips from a Public Adjuster Properly losses such as fires and pipe breaks typically come without warning, will you know what to do when and if it happens to you?  On the other hand, hurricanes and other storm claims may come with warning but what happens next, after the loss.  Everyone agrees that [...]

Public Adjuster Helps Client with Storm Damage Claim

Storm Damage Claims are not always what they seem.  As Public Adjusters we will help by meticulously inspecting your property in search for ALL Storm Related Damages and help recover the proper settlement from your insurance company. In late June of 2012 Tropical Storm Debby made landfall on the West Coast of Florida.  This was [...]

Common Claim Denial: Constant or Repeated Seepage or Leakage

It is very common for Policyholders to have water damage to their property due to a plumbing leak.  Most if not all property owners immediately believe that they have insurance for that, unfortunately many have learned that this is not always the case.  Just about every insurance policy is going to have some type of [...]

Flood Damage or Water Damage Claim?

The difference between a flood damage and water damage claim is more than you would think. Flood Damage Claims and Water Damage Claims may look similar as to the damages but the way the claim is handled is very different.  As a matter of fact the insurance company that you will file the claim with [...]

Insurance News

Hail Damage Claim in Okeechobee Florida – Slightly underpaid?

On April 24th, 2011 Okeechobee Florida had a hail storm that caused many Hail Damage Claims. We had the pleasure of working with a very sweet couple that lived in a mobile home park that was in the unfortunate path of this severe storm system.  They were out of town at the time of the [...]

Insurance Claim Appraisal may help resolve disputes

Did you know that the Insurance Claim Appraisal process can help resolve your claim dispute? It is all too common for insureds to have disputes with their insurance companies over anything from coverage on a claim to not being paid enough on a claim.  If you find yourself in this position you may have more [...]

Free Claim Review With a Florida Public Adjuster

What our clients say…

  • Jadon t. AvatarJadon t.

    These guys are amazing they will fight for you and make sure even after they're done with their job they still answer questions for you in regards to your insurance claim. I've been battling back-and-forth with my mortgage company trying to release my funds and Eric has been amazing still helping me even though his job has been done. Greg and Eric are an awesome team if I ever need a public adjuster again they will be my number one guys to call no hesitation! - 10/23/2017 

    Sandi D. AvatarSandi D.

    We had some problems with checks from the bank from a insurance claim...Greg helped us through this gregarious process! We will go back to him in the event we need a private adjuster! He is great and professional! - 10/23/2017 

    Vitasta M. AvatarVitasta M.

    Claim concepts helped us file a claim that I insurance company had denied. they came up with a very detailed estimate and were helpful throughout the process - 11/23/2018 

  • J M. AvatarJ M.

    We never thought of hiring a public insurance adjuster to settle a claim before, however, upon getting the run-around from our insurance company due to serious plumbing leaks throughout our home, we are extremely happy we contacted Claim Concepts. Greg Roover and Eric Thomas did a tremendous job for us. We found them extremely professional & knowledgeable in their field. We were told what to expect with regard to settlement timelines and negotiations, and they gave us a thorough & detailed estimate of what we were due based on our property damages. From the beginning to final settlement they handled everything, alleviating us having to follow up and negotiate with our insurance companies representatives and their adjusters. Greg and Eric know their business...and with their help our claim was settled well beyond what our insurer originally offered. Without hesitation, we would call Claim Concepts for any future needs and would highly recommend their service to others. Thank you Claim Concepts! - 10/23/2017 

    Nancy P. AvatarNancy P.

    AWESOME SERVICES. - 10/23/2017 

    Michael C. AvatarMichael C.

    Qualified, fast and and aggressive! What else could you ask for in a stressful situation? - 6/20/2017 

Our Florida Public Adjusters represent Policyholders Statewide, including but not limited to the following areas:

Florida Panhandle, Bay County, Washington County, Holmes County, Jackson County, Calhoun County, Gulf County, Franklin County, Liberty County, Gadsden County, Wakulla County, Leon County, Panama City, Panama City Beach, Marianna, Port Saint Joe, Apalachicola, Blountstown, Tallahassee, Mexico Beach, Callaway, Chattahoochee, Lynn Haven, South Florida, Central Florida, Northern Florida, Southwest Florida, West Florida, Palm Beach County, Martin County, St Lucie County, Broward County, Okeechobee County, Brevard County, Glades County, Indian River County, Lee County, Dade County, Boca Raton, Jupiter, Palm Beach Gardens, West Palm Beach, Wellington, Boynton Beach, Lake Worth, Hobe Sound, Stuart, Palm City, Juno Beach, North Palm Beach, Royal Palm Beach, Singer Island, Riviera Beach, Collier County, Charlotte County, Palm Bay, Melbourne, Vero Beach, Cape Coral, Fort Myers, Orange County, Orlando, Port Saint Lucie, Weston, Delray Beach, Kissimmee, Fort Pierce, Greenacres